Reach Out / Communicate / Engage.
Innovative / Easily Deployed / Proven.
Telephone Town Hall Assembly
Live Agent Programs
Polling & Surveys
We are here for you.
Let’s talk about your communication goals and how The Contact Group can help.
Call/Text (703) 725-8608 to set up a time to chat.
Or send us an email via our contact form.
OEA – Ohio Education Association
2016 successful cell phone live agent ID program
MSEA – Maryland State Education Association
2015 Telephone Town Hall Assembly
Patch-through program & teleforum to successfully get legislation passed in 2016
International Brotherhood of Teamsters (IBT)
Large teleforum on 1/28 2018 to engage UPS employees and update them on latest contract negotiations
Joint Council 25 New England
Small Telephone Townhall Assembly to key management updating on contract negotiations 2/22/2018
For Our Future
Spearheaded all phone-based communication solutions for a group of unions in 2017.
Encouraged early vote – Reminders to send ballots – Get out the vote – Informing on closest poll locations
The Contact Group is a teleservices consulting and management group operated by David Costenbader. David’s pivotal role in the development and growth of a privately held company, PriceInteractive, in the late-1990’s, which became one of the largest automated platforms and teleservice businesses in the industry. PriceInteractive was sold to a public company, iBasis, in 2001 for over $119,000,000 which led to the inception of The Contact Group. David has over 22 years of teleservices experience and was responsible for 800-855- KIDS, the largest teleservices program of its time, and was featured on OPRAH.
David also has extensive experience with mission-critical calling applications in the corporate sector including high profile programs for Pepsi, MCI, Sprint PCS, US Airways, and SABRE.
David Costenbader founded The Contact Group in 2001, providing innovative phone-based services and online multi-media communications solutions to help clients win elections, shape legislation, inform constituents, and measurably improve outreach effectiveness.
Formerly at Price Interactive, David spearheaded business development, leading the company into the campaigns and election space, as well as expanding to Fortune 500 clients.
David’s company ethos at TCG: focus on client needs and meet those needs with a results-driven core team, allowing continued success and long-lasting relationships.
TCG does an amazing job working with us to create a script explaining to our members why a call to their member of Congress is important now. Rather than automated recordings, their focus on proper training of their live agents allows us to trust their staff to get on the phone with their members who are business leaders. The personalized attention they dedicate to us saves us time and work, not to mention the flexibility and ability to deliver well under tight time constraints. We received better service for our investment with TCG. The legislation Business Forward backed passed in 2017
We have worked with TCG for over 10 years and chose TCG in March, 2018 to call our targeted audience with their professional live agents and survey that audience on the issues most important to them. We utilized that key data to construct our communications strategy going forward and won our campaign for local alderman/representative. They implemented the program quickly, provided daily reports and finished on projected budget.
410-827-4124 or 703-725-8608